TheSurpluss Platform - Privacy Policy
The followingPrivacy Policy (hereinafter the “Policy”) governs the manner in which TheSurpluss Platform, and its bodies corporate and affiliates (collectively knownas “THE SURPLUSS”) collect, use, maintain and disclose personal information andexplains how you can access your own personal information.
This Policyapplicable to personal information and aggregated information, we collect onthis THE SURPLUSS platform https://platform.thesurpluss.com/ (hereinafter the“Platform”), which must be read in conjunction with the Platform’s Terms ofUse.
Where thisPolicy refers to “we”, “us” and “our” we mean THE SURPLUSS, and where thisPolicy refers to “you” and “your” we mean the user of the Platform.
You undertake, including but not limited to,that viewing, using the Platform, obtaining any information of goods orservices exchanging via the Platform, you shall be deemed to agree to thisPolicy. Should you fail to comply to this Policy, then you must refrain usingor accessing the Platform.
- Information Collection and Usage
While using our Platform, we may ask you to provide us with certainpersonally identifiable information that can be used to contact or identifyyou. Therefore, we may gather two types of information about you:
a) Personal information
Personalinformation including but not limited to, your name, address, phone number,email address, date of birth, and payment information, which may be collectedfrom you when you voluntarily provide the same through the following, by thefollowing methods, including but not limited to:
I. registering and creating a membership account;
II. participating in surveys and other promotions available on the Platform;
III. communicating with us through the Contact Us information provided on our Platform or through the Customer Service Live Chat or via telephone;
IV. interaction with us on our social media platforms (such as Facebook, Instagram, Twitter, LinkedIn) or Platform;
V. other sources such as third parties where it is reasonably necessary for our normal business practices to do so; and
b) Aggregate information
Aggregate information is generated by THE SURPLUSS’s systems, which is not directly related to you personally. Whenever you interact with THE SURPLUSS Products and/or Services, we automatically receive and record information and data on our server logs from your browser or device, which may include your IP address, device identification “cookie” information (please see below under “Cookies and Tracking”), the type of browser and/or device you’re using to access our Services, and the page or feature you requested. THE SURPLUSS uses this data to improve our Products and/or Services – for example, we learn how to best design the Platform for visitors and understand what Products and/or Services you may prefer, and we can use that knowledge to improve user experience for our customers.
Failure to provide necessary personal information when requested may result in certain services not being available to you. THE SURPLUSS may collect additional information from you in relation to promotions, and also any information you provide when corresponding with THE SURPLUSS such as through Customer Service Live Chat, and participation in surveys.
- Disclosure of Information
THE SURPLUSS may disclose Personal Information about you provided you have granted authority for the following:
I. to disclose with our affiliates worldwide, licensees and joint venture partners for the purposes described in this Privacy Policy;
II. any information that it gathers about you to third parties for the purposes of providing you with services that you request;
III. aggregate tracking information and other information that does not personally identify you to third parties;
IV. your personal information to third parties, when THE SURPLUSS believes in good faith that it is required to do so by law or legal process; or
V. your authorized personal information to third parties which shall be obtained at the time of collecting the information from you.
- Use of Information
THE SURPLUSS shall use the personal information it collects:
I. to verify your identity and assist you if you forget your password or login details for any of THE SURPLUSS’s registration services;
II. to assist in providing the services requested by you;
III. to provide further information to you about other platforms and services which THE SURPLUSS considers may be of interest to you;
IV. for future marketing, promotional and publicity purposes, including to carry out direct marketing, market research and surveys;
V. for internal purposes, development and administration of our sites, data analytics and compliance with our legal obligations, policies and procedures;
VI. to ensure that you are shown the information that is most relevant to you and your interests;
VII. to prevent and detect any misuse of, or fraudulent activities; and for any other use that you authorize.
- Content Providers, Advertisers and Partners
This Privacy Policy shall not be applicable to other third-party platforms to which we may link, or to other companies or persons who may be listed as third-party contacts or suppliers on this Platform. THE SURPLUSS is not responsible for the data collection practices, privacy policies or the contents of other platforms other than this Platform, including any other platforms that are accessible via a link from this Platform. You should contact the operators of that particular platform(s) directly should you wish to enquire about their privacy practices and policies before providing your personal information to any third party.
- Opting In and Out
Should THE SURPLUSS’s intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Privacy Policy, THE SURPLUSS shall provide you the option to:
I. opt out and neither receive certain services nor participate in certain interactive areas; or
II. opt in to agree to be contacted by THE SURPLUSS in relation to certain matters such as notification of new features to the Platforms, beta testing or promotional activities.
- Protecting your Personal Information
The security of your personal information is important to THE SURPLUSS. We recognize industry standards and practice appropriate administrative, technical and physical security safeguards to protect the personal information you provide on this Platform against accidental, unlawful or unauthorized destruction, loss, alteration, access, unauthorized disclosure or use and other unlawful forms of processing. In order to protect your personal information, we use several security techniques including secure servers.
THE SURPLUSS shall keep these measures under review and enhance them from time to time as necessary. It is important for you to protect against unauthorized access to your login information, including your password. No method of transmission over the Internet, or method of electronic storage, is 100% secure, therefore, THE SURPLUSS shall not guarantee the absolute security of your personal information and shall not be held liable.
- Disclosure of Information Overseas
We may require transferring your collected personal information to countries other than the country in which you originally provided the information. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to other countries, THE SURPLUSS shall protect that information as described in this Privacy Notice. Holding, Correcting and Updating Information
Your information shall be collected and managed for the purposes stated in this Privacy Policy. THE SURPLUSS may allow other third parties to have access to your information, but only for the purposes set out in this Privacy Policy. THE SURPLUSS shall take measures necessary to ensure that your information is treated securely and in accordance with this Privacy Policy.
We offer you the ability to correct or change the information collected at any time and as often as necessary, with the exception of certain data fields which are restricted data fields and shall be marked as such on your account – for example, your country of residence. Where you wish to amend a restricted data field or if you have any questions about how THE SURPLUSS services work or regarding this Privacy Policy, please contact THE SURPLUSS Customer Service Live Chat team. - Amendments
THESURPLUSS reserves the right to change this Privacy Policy at any time andwithout providing you notice of such changes. You undertake that your continueduse of the Platform constitutes your acceptance of the modified Privacy Policy,and you agree that all previous versions of the Privacy Policy are supersededby the modified version.
- Acceptance
By using THE SURPLUSS’s platform, you signify your acceptance to this Policy.
- How to Contact Us
If you have any questions or comments regarding our privacy practices, you may opt to contact us via Email : team@thesurpluss.com